Privacy Policy

Information We Collect

We collect information you provide directly, information generated through your use of our services, and limited technical data needed to operate our website. We do not sell personal data.

• Contact details such as name, email, phone, city, and ZIP code.
• Project details including preferences, budgets, and timeline goals.
• Technical data like IP address, browser type, and device identifiers.
• Service communications and feedback shared with our team.

How We Use Information

Your information allows us to tailor design recommendations, schedule consultations, and deliver a personalized planning experience.

• Provide estimates, proposals, and project documentation.
• Coordinate consultations, site visits, and project milestones.
• Improve our services, tools, and customer experience.
• Send service updates or marketing communications when permitted.

Sharing and Disclosure

We share information only with trusted partners who help us deliver your project or operate our platform. We require confidentiality and security commitments from all service providers.

• Design, engineering, and construction partners supporting your project.
• Technology vendors that host or secure our systems.
• Legal or regulatory disclosures required by law.

Retention and Security

We retain data only as long as needed to deliver services, comply with legal obligations, and resolve disputes. We use layered security controls, access restrictions, and monitoring to protect your information.

Your Rights

You may request access, correction, or deletion of your personal data. You can also opt out of marketing communications at any time.

Contact

Email our concierge team at contact@outdoordream.builders for privacy requests or questions.